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These are the 20 best airlines in the world, according to one survey of travelers: See the full list

Submitted by Tech Insider on September 23, 2022 - 8:00am

A Qatar Airways A350-900 aircraft taking off.
A Qatar Airways A350-900 aircraft taking off. The airline got top honors at the annual Skytrax awards.


  • Airline-ranking company Skytrax has revealed its Top 20 best carriers in the world for 2022.
  • For the seventh time, Qatar Airways has taken the top spot, beating out Singapore Airlines and Emirates.
  • No US carrier made the Top 20 list, though Delta Air Lines earned the top ranking for North American brands.

In one of the most-watched lists of the world's best airlines, not a single US carrier made the Top 20.

Instead, airline ranking company Skytrax again named Doha-based Qatar Airways at the top of its World Airline Awards for 2022, where it's been perched since 2019.

The Top 20 ranking was collected from customer surveys, UK-based Skytrax said in a release. The surveys are independent and impartial, Skytrax said. Travelers were asked about areas like customer service, comfort, and cleanliness, with over 350 airlines as part of the universe about which travelers were asked.

As for top award winner Qatar Airways, airline CEO Akbar Al Baker said the title has always been a goal of the company. But "to win it for the seventh time and pick up three additional awards is a testament to all the hard work of our incredible employees," he said, noting the airline's top ranking for seven times since the awards first began in 1999.

Qatar also won titles for having the world's best business class, the best business class seat, and the best business class lounge dining, according to the Skytrax survey.

Singapore Airlines and Emirates came in second and third, respectively, behind Qatar. Singapore also won the title for best cabin staff.

No US carrier made the Top 20 list, though Delta Air Lines was the most successful of US airlines, earning the award for best airline in North America. Meanwhile, Southwest Airlines earned two titles, including best low-cost airline in both North America and the US.

Here's a closer look at the world's Top 20 best carriers for 2022, according to Skytrax's survey of travelers.

20. Vistara

A Vistara aircraft.

India-based Vistara is a full-service carrier flying domestic and international routes around Asia, Europe, and the Middle East.

19. Virgin Atlantic

A Virgin Atlantic Boeing 787 lands at London Heathrow Airport on 28th October 2020.
A Virgin Atlantic Boeing 787 lands at London Heathrow Airport on 28th October 2020.

Virgin Atlantic is a London-based carrier flying long-haul routes to North America, the Caribbean, Africa, and Asia.

18. EVA Air

EVA Air.

EVA Air is a Taiwanese carrier. The company flies routes to Southeast Asia, Australia, Europe, Canada, and the US.

17. KLM

KLM Royal Dutch Airlines Boeing 777-300.
KLM Royal Dutch Airlines Boeing 777-300.

Dutch flag carrier KLM is the oldest airline in service still sporting its original name. The airline mostly operates international flights to Africa, the Americas, the Middle East, Asia, and Europe. 

16. Cathay Pacific

Cathay Pacific A350-1000 aircraft.
Cathay Pacific A350-1000 aircraft.

Hong Kong-based Cathay Pacific serves destinations in the Asia-Pacific, Europe, Africa, the Middle East, and North America.

15. Lufthansa

Lufthansa's Airbus A380.
Lufthansa's Airbus A380.

Lufthansa is Germany's national airline and is one of the largest in Europe. The airline serves domestic and international routes in Europe, Asia-Pacific, the Middle East, North America, Latin America, and Africa. The carrier recently announced the return of its beloved Airbus A380.

14. Hainan Airlines

Hainan Airlines
Hainan Airlines

Chinese carrier Hainan Airlines is based in Haikou and is one of the largest carriers in that country. It serves Asia, Europe, and North America

13. China Southern Airlines

China Southern Airways A380.

China Southern Airlines is the country's largest carrier in terms of passenger volume and serves cities in Africa, Asia, the Middle East, Europe, North America, and Australia.

12. Etihad Airways

Etihad's first A350 flight to JFK.
Etihad's first A350 flight to JFK.

Abu Dhabi-based Etihad Airways is the national carrier of the United Arab Emirates, with an extensive network of routes throughout the Middle East, as well as to Asia, Australia, Africa, Europe, and North America. The airline recently unveiled its brand new Airbus A350 named Sustainability 50.

11. British Airways

British Airways planes at Heathrow airport.
British Airways planes at Heathrow airport.

Just shy of the Top 10 is British Airways, which operates domestic flights in the UK and international routes to Europe, the Americas, Africa, Asia, and Australia.

10. Swiss International Air Lines

SWISS A220-100.
SWISS A220-100.

Swiss International Air Lines, also known as SWISS, is the national carrier of Switzerland and also part of the Lufthansa Group. The carrier flies to Asia, North America, and Africa

9. Korean Air

Korean Air A380.

Seoul-based Korean Air is the country's flag carrier, and its cargo arm — Korean Air Cargo — is one of the largest in the world. The airline recently relaunched flights of its Airbus A380 between Seoul and New York.

8. Air France

Air France.

France's national airline, Air France, operates a network from its Paris base to destinations in Asia, Africa, North America, and South America.

7. Turkish Airlines

Turkish Airlines plane is seen at the Barajas Airport in Madrid on July 1, 2022.
Turkish Airlines plane is seen at the Barajas Airport in Madrid on July 1, 2022.

Turkish Airlines is based in Istanbul and flies routes throughout Africa, Asia, Europe, North America, and South America.

6. Japan Airlines

Japan Airlines.
Japan Airlines.

Tokyo-based Japan Airlines, also known as JAL, is one of the few carriers to invest in Boom Supersonic's Overture aircraft and plans to further expand its overseas network.

5. Qantas Airways

Qantas Boeing 787-9.
Qantas Boeing 787-9.

Rounding out the Top 5 best airlines is Australian flag carrier Qantas, which flies to New Zealand, Europe, the Americas, Asia, and South Africa. The airline is known for a noted safety record and ambitious Project Sunrise flight that will carry passengers upward of 20 hours between Sydney and London and New York.

4. All Nippon Airways

All Nippon Airways
All Nippon Airways

Japan's All Nippon Airways, known as ANA, is one of the nation's largest carriers and flies an extensive domestic and international network.

3. Emirates

An Emirates Airbus A380.
An Emirates Airbus A380.

As the world's largest Airbus A380 operator, Emirates is the national carrier of Dubai and flies an extensive network to dozens of cities in the Middle East, Africa, Asia, Europe, the South Pacific, North America, and South America.

2. Singapore Airlines

Singapore Airlines A350-900.
Singapore Airlines A350-900.

National carrier Singapore Airlines currently holds the title for the world's longest flight, journeying 19 hours between New York-JFK and Singapore.

1. Qatar Airways

A Qatar Airways A350-900 aircraft taking off.
A Qatar Airways A350-900 aircraft taking off. The airline got top honors at the annual Skytrax awards.

Doha-based Qatar Airways is the world's best airline, according to survey data collected by Skytrax. The airline has held the title in each consecutive survey since 2019. This year's win is its seventh. Sporting luxurious products like the Q-Suite, Qatar continues to impress customers with its friendly cabin crew and reliable service.

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